humanity

ying yang...hummm...i find that idea to be very true. There always seems to be a good and bad...but when i comes to dealing with people all rules and ideas go out the window...sometime i wonder if people realize the way the appear to other people they encounter during every day life...i am a slave to customer service...and i usually get the brunt of all that is wrong with humanity...if someone is there to help you how can you blow up and get angry before they have informed you of a possible solution...??? I am not sure on that one...all i know is...don't bite the hand that feeds you...